The strength of the Group - Our business
The Intesa Sanpaolo Group is one of the top banking groups in Europe with a significant ESG commitment, a world-class position in Social Impact and strong focus on climate
Around 20.8 million customers and 4,259 branches in Italy and abroad
We serve 13.6 million customers in Italy with a network of over 3,300 branches throughout the country. We also have a strategic international footprint with over 900 branches serving 7.2 million customers - including those of our subsidiary commercial banks - in 12 countries in Central and Eastern Europe, the Middle East and North Africa and an international network of specialists in support of corporate customers across 25 countries, particularly in the Middle East and North Africa, and regions where Italian companies are most active.
~13.6 million customers in Italy
~7.2 million customers abroad
3,323 branches in Italy
936 branches abroad
The Intesa Sanpaolo Group has 94,368 employees
- 71,946 in Italy
- 22,422 abroad
Breakdown of Operating Income by business area*
(*) Excluding the Corporate Centre
(**) Domestic Commercial Banking
Figures may not add up exactly due to rounding differences
International Subsidiary Banks Division
Including the commercial banking subsidiaries with 7.2 million customers and 884 branches in 12 countries
| Country | Bank | Employees | Branches | Customers |
| Albania | Intesa Sanpaolo Bank Albania | 729 | 35 | 251,000 |
| Bosnia and Herzegovina | Intesa Sanpaolo Banka Bosna i Hercegovina | 566 | 43 | 154,000 |
| Croatia | Privredna Banka Zagreb | 3,618 | 142 | 1,656,000 |
| Egypt | Bank of Alexandria | 4,380 | 173 | 1,865,000 |
| Hungary | CIB Bank | 2,323 | 60 |
456,000 |
| Moldova | Eximbank | 366 | 17 | 64,000 |
| Romania | Intesa Sanpaolo Bank Romania | 598 | 34 | 53,000 |
| Serbia | Banca Intesa Beograd | 3,141 | 143 | 1,400,000 |
| Slovakia and Czech Republic | VUB Banka | 3,635 | 157 | 1,047,000 |
| Slovenia | Intesa Sanpaolo Bank | 701 | 40 | 172,000 |
| Ukraine | Pravex Bank | 666 | 40 | 75,000 |
Figures as at 31 December 2023
