Code of Ethics On December 20th, the Board of Directors approved the updating of the Intesa Sanpaolo Code of Ethics, which acknowledges the new model of corporate governance, redefines the implementation method and points out some of the principles that underpin the relationship between the bank and its stakeholders. The areas affected by the update are: attention to financial inclusion; relationships with suppliers marked on sustainability and fair treatment; protection and sharing of the historical, artistic and cultural heritage. Great importance is given to the diffusion of the culture of sustainability through training and information initiatives. The monitoring process regarding the implementation of the Code of Ethics in accordance with ISO 26000 Standards continued. It was implemented in 2013 and carried out by a third party (Bureau Veritas). Assurance activity was performed in May 2016 (Assurance Statement over the governance on Corporate Social Responsibility - PDF - 461 KB).
Training A training initiative dedicated to Foreign Banks for managing cases of non-compliance with the Code of Ethics was launched, that is addressed to the CSR Delegates, function responsible for coordinating the activities regarding the ethical complaints, and the Complaints Handling Departments. The first session was held in October at the Croatian bank Privredna Banka Zagreb.
Sustainability indices Intesa Sanpaolo was confirmed in the indices in which it was listed and was included in:
CDP A list 2016, which comprises 193 listed companies selected for their advanced approach towards the mitigation of climate changes;
Thomson Reuters Diversity and Inclusion (D&I) Index - which evaluates more than 4,000 listed companies and measures their performance on the issues of diversity, inclusion and professional development - obtaining the 28th position;
STOXX® Global ESG Leaders Index, which includes the leading global companies in terms of environmental, social and governance criteria, based on ESG indicators provided by Sustainalytics.
Multistakeholder Forum Within the Stakeholder Engagement activities, Corporate Social Responsibility organised two Multistakeholder Forum, with the aim of involving authoritative representatives of the Group's stakeholders in a discussion on key issues for the socio-economic and environmental development of the territory and on the role of the bank. The first was held in Naples on June 7th and the second in Bergamo on October 27th.
Network of CSR Delegates The support of the CSR Delegates’ network continued, both for the monitoring of the application of the Code of Ethics and in the process of collecting contributions for the Sustainability Report.